Shipping & Returns

For any questions regarding orders, shipments, returns, refunds, exchanges, or other restrictions, please chat, email or call us at (888) 311-8311. A customer service representative will respond to you quickly, usually within 24 hours.

SHIPPING

We strive to provide affordable and fast shipping! We also want to provide you with the best possible shopping experience with simple return policies. Find everything you need to know about shipping and costs, canceling an order, returning an item, and processing a refund below. Have other questions? Just contact us!

Shipping Costs

Shipping costs and delivery dates are estimated at checkout. Our track record and goal is to ship every order the same day the order is placed, the next day at the latest (for in-stock items). All shipping costs are determined by the shipping options you select for your order during checkout. We ship via UPS for your convenience. We do NOT currently ship to any PO Box addresses. We apologize for any inconvenience this may cause.

CANCELLATIONS & REFUNDS

Canceling an Order

You may place an order and decide you no longer need that item. It happens! If you place an order and wish to cancel, please contact us as soon as possible. We work quickly to process, box, and ship orders the same or next day. Canceled orders may be subject to the 10% re-stocking fee once placed. We cannot guarantee canceled orders will not be subject to a re-stocking fee. The sooner you contact us, the better!

Returning New, Unopened, & Unused Items

We gladly accept returns on any new, unopened, and unused items for any reason within 30 days of the purchase for a refund MINUS the original cost of shipping. We strive to keep our prices as low as possible for all our builders. Because of this, returns of new, non-defective items are subject to return shipping costs dependent on who you decide to ship the item(s) back to us with.

You MUST include your original order number and your first and last name along with your return, along with the reason for your return. If any of this information is missing, we will not be able to process your refund.

Returns and refunds are processed within 2 business days of receiving the item(s). Please do note that we charge a 10% restocking fee for all returned orders. This 10% restocking fee will be deducted from your refund. Please allow 3 to 5 business days for the refund to appear in your account.

Returning Defective Items

We want your experience with us to be the best. You deserve quality lowers and gun parts! If you ever receive an item from us that is defective, broken, or otherwise deficient, we want you to return it. We’ll work to make it right for you. Get in touch with us to start the return process as soon as possible.